On 18/11/2020, david.renstrom@gmail.com david.renstrom@gmail.com wrote:
Laptop model: Dell Latitude 5510 Hard drive model: BC511 NVMe SK hynix 512GB The output of lshw is as follows: /0/100/14/0/4 scsi0 storage USB Flash Disk /0/100/14/0/4/0.0.0 /dev/sda disk 16GB USB Flash Disk /0/100/14/0/4/0.0.0/0 /dev/sda disk 16GB /0/100/17 storage
Ok. Given that this is a "can't see nvme"-style problem, I've found:
https://www.reddit.com/r/archlinux/comments/9whkz8/cant_see_nvme_on_new_lapt...
https://www.reddit.com/r/tails/comments/j1wzr6/disk_manager_cant_see_my_inte...
https://forums.linuxmint.com/viewtopic.php?f=46&t=321939 ("Linux Mint installer cannot find nvme drive on Dell XPS 15 laptop")
so one thing is certain: you are not alone! There appear to be 2 lines of approach: either changing bios settings for the storage controller, or changing kernel boot parameters (such as "nvme_core.default_ps_max_latency_us=0"). Although I consider changing bios settings to be safe (it *should* not damage your existing data), if you are unhappy doing so, there is always another "safer" option: remove the drive and access it using an external nvme-usb adapter. It's your call.
HTH, J :-)